1. Insert the first disc of the Recovery Media Kit into the CD/DVD drive.
2. Restart the computer.
3. Remove any disc from the CD/DVD drive.
4. Restart the computer.
5. At the SONY screen, press the F10 key.
6. At the Please insert Recovery CD #1 screen, insert the first disc of the Recovery Media Kit.
7. Follow the on-screen instructions to complete the system recovery.

The error This Recovery CD is not for this computer may occur if the BIOS has become corrupt or the operating system has been altered. Follow this procedure   to troubleshoot the error.

1. Confirm that the computer model printed on the Recovery CD label matches the computer.

   IMPORTANT:

   • If the computer model printed on the Recovery CD label does not match the computer, and the appropriate Recovery CD is not available, this solution cannot be completed.
   • Each Recovery CD is protected so that it will only work on the models listed on the CD label, and only with the factory-installed version of the operating system.


2. Insert the System Recovery CD (SRCD) into the CD/DVD drive.
3. Restart the computer.
4. If the SRCD does not display the error, the operating system has been altered such that the Application Recovery CD (ARCD) will not function and the Sony Shared Library files will need to be reinstalled.

   IMPORTANT: The CDs will not function properly if the computer has been upgraded to a new operating system, a retail version of the same operating system has been installed, or if operating system files have been deleted.

5. If the error message does appear, the BIOS is either missing a required character string or has become corrupted.

   NOTE: The error message will be displayed when attempting to start from the SRCD. If the message does not appear, it is not necessary to continue with a recovery.

6. Check for any available updates from the Sony® eSupport Web site at http://esupport.sony.com.
7. If the issue is still unresolved after completing all of the troubleshooting steps, service will be required.

This issue is resolved by removing the Click To DVD™ 1.x directory from the Sony Corporation folder.

WARNING: There is a risk of data loss. If this procedure is not followed exactly, the wrong file can be deleted which could cause data loss.

1. Configure the computer so it can display hidden files.
2. On the taskbar, click the Start button, then click My Computer.
3. In the My Computer window, in the right pane, under Hard Disk Drives, double-click the Local Disk (C:) icon.
4. In the Local Disk (C:) window, in the right pane, double-click the Documents and Settings folder.
5. In the Documents and Settings window, double-click the All Users folder.
6. In the All Users window, click to highlight the Application Data folder.
7. In the Application Data window, double-click the Sony Corporation folder.
8. In the Sony Corporation folder, click to select the Click To DVD folder.
9. On the menu bar, click File.
10. On the File menu, click Delete.
11. In the Confirmation window, click the Yes button.

    NOTE: It will now be possible to install the Click To DVD™ application from the Application Recovery CD.