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| 1. How much the
shipping cost? |
| 2. How to perform the
computer recovery? |
| 3. How can I pay for my
order? |
| 4. What does it mean
Back-Up recovery set, is it compatible with original recovery set? |
| 5. How long it takes to
receive my order? |
| 6. Where I may find the
Windows License Key? |
| 7. Does the Windows OS
comes with the recovery cd's? |
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8. How to cancel the order? |
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9. How to find the status of my order? |
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Notebook and Desktop
Recovery Error Messages and Solutions. |
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| 1.
Shipping Cost: |
| USPS Priority Mail |
- $12.50 (2-3 business days). |
| USPS Express Mail |
- $25.00 (1 business day to most areas). |
| USPS International Mail |
- $35.00 (4-7 business days). |
| All shipments are
covered by carrier insurance. |
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| 2.
Performing a System Recovery: |
| The Recovery Discs
can be used to restore the entire (C:) drive, remove or restore the
Recovery Drive partition, or modify or reconfigure RAID options. The
Recovery Discs cannot be used to add partitions or modify the size of
the (C:) drive. Follow this procedure to perform a system recovery using
Recovery Discs.
IMPORTANT:
- If the computer uses an external CD/DVD drive, plug in the drive
according to the instructions in the VAIO User Guide. Manuals are
available online in the
Manuals/Specs/Warranty section of the Sony® eSupport Web site.
- Sony recommends the optional i.LINK® CD/DVD drives specifically
designed as an accessory for your model, and available for purchase
from the Sony Style ® Web site. Some USB optical drives may
not work when attempting to start the computer using the Recovery
Discs.
- Do not interrupt the power during the recovery process. Notebook
computers must be connected to the AC adapter.
NOTES:
- If the computer includes a floppy disk drive, remove any floppy
disk from the drive
- On some models, the ability to start the computer to an external
CD/DVD drive may need to be
enabled in BIOS
before the Recovery Discs can be used with it.
- Turn on the computer.
- Insert Recovery Disc #1 from the
Recovery Media Kit into the CD/DVD drive.
- Turn off the computer.
- Turn on the computer.
- In the VAIO Recovery window, click to
select the appropriate option to use the VAIO Recovery Wizard:
NOTES:
- The entire (C:) drive can be restored to its original,
factory-installed condition by selecting
Restore C: Drive .
- Choosing Restore Complete System
will restore the entire (C:) drive, while removing or restoring the
Recovery Drive partition.
- RAID options can be modified by selecting
Reconfigure RAID . This option is not available on all
models.
- The default configuration for these computers includes only a
(C:) drive. There is no capability within the VAIO Recovery Wizard
or the Recovery Media Kit to add partitions or modify the size of
the (C:) drive.
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| 3.
Order Payment: |
| For USA orders we accept
Visa and MasterCard Credit Cards, USPS Money Order
payments. |
| For International orders
we accept payments trough
Western Union only. |
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| 4.
Back-Up
Recovery Set (BCRS): |
| Back-Up recovery sets
made from originals and 100% compatible. |
| Back-Up recovery set
will restore your computer to original factory settings like originals. |
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| 5.
Order
Processing Time: |
|
Most orders will process and ship from the
warehouse within 3 business days. |
| RUSH orders will process
and ship from the warehouse within 1 business day. |
| Sony ORS orders will
process and ship from the warehouse within 3-5 business days. |
| The total time till you
receive order is calculated by adding processing time and
shipping time. |
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| 6.
Windows
License Key: |
| We do not provide the
License Key for Windows. |
| The License Key for
Windows should be attached on the bottom (Laptops)
or back (Desktops) of your PC. |
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| 7.
Windows OS: |
| Yes, the Windows OS
comes with the recovery cd's. |
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| 8.
Order
Cancellation: |
| You may cancel your
order at any time before the shipping day. |
| To do so go to your
order status page and use 'Cancel Order' link. |
| If your order has been
shipped and you want to cancel it, the shipping charge will apply. |
| You should take the
package to your local Post Office and refuse it, the package must be
unopened. |
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| 9.
Order Status: |
| To check your order
status click HERE. |
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